TERMS OF SERVICE

mooncomputers provides World Wide Web page hosting. mooncomputers reserves the right to suspend or cancel a customer's access to any or all services provided by mooncomputers when mooncomputers decides that the account has been inappropriately used or otherwise.

SERVER USE

Personal accounts are to be used by the primary owner only. Personal account holders are not permitted resell, store or give away web-hosting services of their website to other parties. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads.
mooncomputers reserves the right to refuse service and /or access to its servers to anyone.
mooncomputers do not allow any of the following content to be stored on its servers:
Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation.
Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of mooncomputers.
Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking. IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

UNLIMITED USE POLICY

High bandwidth usage: mooncomputers offers an unlimited use policy by maintaining very large ratios of bandwidth per customer. In rare cases, mooncomputers may find a customer to be using server resources to such an extent that he or she may jeopardize server performance and resources for other customers. In such instances, mooncomputers reserves the right to impose the High Resource User Policy for the consideration of all customers.

HIGH RESOURCE USER POLICY

Resources are defined as bandwidth and/or processor utilization.
mooncomputers may implement the following policy to its sole discretion:
When a website is found to be monopolising the resources available mooncomputers reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby mooncomputers continues hosting the website for an additional fee.

PAYMENT POLICIES

All accounts are set up on a prepay basis. Although mooncomputers reserves the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment. Payment is due each anniversary year or month following the date the account was established. Customers will automatically be charged again at the end of their prepay period unless closure notification has already been given.
In situations where the card number on file is declined mooncomputers will immediately suspend the facility to purchase services on-line until the outstanding charge is processed successfully. In addition, mooncomputers reserves the right to suspend other services until the outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request.
Bills or invoices will be sent by regular mail. All invoices can be sent directly to customers via email shortly after the online purchase has been made. At this point the customer's card will be charged automatically.
All payment is in UK sterling.

PAYMENT OPTIONS

In order to streamline our accounting procedures and keep costs down mooncomputers runs a limited number of payment options.
Credit / Debit Cards:
mooncomputers accepts Mastercard, Visa (not Visa electron), Switch and Solo
Cheque Payment:
This option is only available to customers who pay annually for their mooncomputers Internet account or Personal E-mail accounts. A credit / debit card number will still be required if customers require the facility to purchase domains and other services on-line. mooncomputers cannot guarantee that a service will be provided until after any received cheques have been cleared.

CANCELLATION AND REFUNDS

mooncomputers reserves the right to cancel the service at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes mooncomputers' terms of service a refund will not be issued in the event of a cancellation.
Customers may cancel their account at any time. Any incentives offered to customers when opening the account will also be cancelled. Customers may be given the option to purchase services which were offered as start-up incentives in the result of a cancellation.
Fees charged on a prepay basis are non-refundable. Once the initial trial period has expired customers are not entitled to receive a refund unless the service is cancelled by mooncomputers. In addition some accounts incur set-up fees, these charges are also non-refundable.

INDEMNIFICATION

Customer agrees that it shall defend, indemnify, save and hold mooncomputers harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against mooncomputers, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless mooncomputers against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with mooncomputers' server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from mooncomputers' server.

DISCLAIMER

mooncomputers will not be responsible for any damages your business may suffer. mooncomputers makes no warranties of any kind, expressed or implied for services we provide. mooncomputers disclaims any warranty or merchantability or fitness for a particular purpose. The includes loss of data resulting from delays, nondeliveries, wrong delivery, and any and all service interruptions caused by mooncomputers and its employees. mooncomputers reserves the right to revise its policies at any time.

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